Our Services

Aura Care is proud to serve the communities of Norfolk with services that are not only professional and reliable but deeply personal. We place your well-being at the heart of everything we do—because true care means walking alongside you, every step of the way.

A young caregiver kneeling and talking to an elderly woman in a wheelchair, outdoors on a sunny day with greenery and mountains in the background.

Companionship Care

What to Know:
We offer more than physical support—we offer friendship. This service reduces loneliness and encourages engagement through genuine, one-on-one connection.

What It Entails:
Includes walks, games, shared hobbies, reading, or social outings. Companions can also escort clients to appointments.

Why It’s Unique:
Carers are matched with clients based on personality and interests to build warm, natural friendships.

A healthcare professional holding an elderly man's hand for support in a medical setting.

Dementia Care

What to Know:
Aura Care offers structured, specialist support for individuals living with Alzheimer’s or other memory-related conditions.

What It Entails:
Our team uses memory prompts, behavioral tools, communication strategies, and calming routines in familiar settings to reduce anxiety and confusion.

Why It’s Unique:
All carers receive dementia-specific training and provide compassionate, person-centred care tailored to each stage of memory decline.

A healthcare professional, a woman with red hair and a stethoscope, smiling and talking to an elderly woman with long gray hair and glasses, at a dining table in a cozy home setting.

Dietary / Nutritional Support

What to Know:
We assist with meal planning, prep, and feeding for clients with medical, religious, or cultural dietary needs.

What It Entails:
Includes diabetic meals, low-sodium diets, hydration assistance, and appetite monitoring—with updates to families or healthcare providers.

Why It’s Unique:
Every meal is made with care—familiar tastes, cultural traditions, and shared mealtime joy are part of the recipe.

Person wearing blue shirt, gray apron, and orange gloves cleaning a black countertop with cleaning spray and rag in a living room.

Domestic Cleaning Support

What to Know:
A clean, organized home is essential for safety and comfort. We help with light housework to maintain a peaceful living space.

What It Entails:
Includes laundry, vacuuming, dishes, bed changing, and general hygiene for kitchens and bathrooms—scheduled daily, weekly, or as needed.

Why It’s Unique:
We clean with care, not just checklists. Our carers respect every client’s home and habits, creating a tidy, comfortable environment.

A healthcare worker in scrubs and a stethoscope helping an elderly man in a wheelchair, both smiling, inside a bright room with large window and green outdoor scenery.

Hospital Discharge Support

What to Know:
We ensure safe, supported transitions from hospital to home—helping reduce the risk of re-admissions.

What It Entails:
Includes transportation, medication schedules, mobility support, personal care, and following post-discharge instructions.

Why It’s Unique:
Our care doesn’t stop at the door. We stay involved to support full recovery and independence at home.

A healthcare worker in blue scrubs and a stethoscope helping an elderly woman with a walker, sharing a smile inside a modern house with a staircase and natural light.

Live-In Care

What to Know:
Our Live-in Care service provides 24/7 support—allowing clients to remain in their homes with continuous, dedicated assistance.

What It Entails:
A trained caregiver lives in the home, offering personal care, medication help, companionship, cleaning, and overnight supervision.

Why It’s Unique:
We provide consistent 1:1 care that adapts to the individual’s lifestyle and needs—ideal for long-term support or post-hospital recovery.

A healthcare worker, in purple scrubs, hands medication to an elderly woman with glasses, who is smiling and wearing a watch.

Medication Assistance

What to Know:
Our carers help clients manage their prescriptions safely—minimizing the risks of missed doses or overdoses, especially for elderly or memory-impaired individuals.

What It Entails:
Includes reminders, opening bottles/blister packs, oral medication help, and side effect monitoring. All actions are logged, and we can liaise with GPs or pharmacies as needed.

Why It’s Unique:
We bring structure and peace of mind to families across Norfolk through reliable, monitored medication routines.

A young female healthcare worker and an elderly woman sit on a sofa, smiling and flexing their arms in a playful, power pose.

Personal Care

What to Know:
Aura Care provides discreet, respectful support with daily living activities—including bathing, dressing, oral hygiene, toileting, continence care, and mobility assistance—across Norfolk.

What It Entails:
We design custom care plans with families, respecting routines, religious beliefs, and personal dignity. Carers assist on a schedule or throughout the day, always prioritizing comfort and privacy.

Why It’s Unique:
Each moment of care is a chance to connect. Our team combines professional training with compassion, fostering independence and confidence.